Customer satisfaction is our priority. If there is an issue with your purchase, we are here to help.

1. Eligibility for Return

You can request a return or exchange if:

• You received a wrong product

• You received a damaged or defective item

• The size is completely different from what you ordered

Return request must be made within 3 days of receiving your order.

Note:
Products must be:

• Unused

• Unwashed

• In original packaging with all tags intact

2. Items Not Eligible for Return

We do not accept returns for:

• Sale or discounted items

• Customized or special-order products

• Minor color differences due to screen display

• Size issues if the item matches the size chart

3. Return Process

If you qualify for a return:

• Contact us at haarshclothingshop@gmail.com with order details and product images

• Our team will guide you through return approval

• Courier pickup or drop-off instructions will be shared

4. Refunds

Refund will be processed only after we receive and inspect the returned product.
Refund Options:

• Store credit

• Exchange with another product
  (Cash refunds may not be available in some cases)

5. Damaged or Wrong Product Received

If you got a defective or incorrect item:

• Contact us within 48 hours with photos/videos

• We will arrange a replacement without extra charges

6. Courier Charges

Return shipping cost may apply depending on the situation:

• If it's our mistake (wrong or damaged item) we will bear all charges

• If the reason for return is change of mind, customer will pay charges

7. Order Cancellation

Orders can only be canceled before shipping.
Once shipped, cancellation is not possible.

8. Contact Us

If you have any concerns regarding returns or exchanges, feel free to contact:
📧 Email: haarshclothingshop@gmail.com